Duration: 2 Years
Course Type: Full Time
Service sector encompasses a vast portion of economy and surprisingly has a higher growth rate than agriculture and manufacturing sectors. Apart from the vast field, this sector has unique characteristics to challenge potential of managers. Service Firms are people centric and involve a lot of direct customer interaction. Credulously this sector has its own demand and hence it demands different kind of grooming for managers.
In this Go Global age, expertise in Service Management is critical to success. Vast and wavering customer interaction results variations in demand, which presents a challenge to the operations managers to effectively use the perishable service capacity. Hence this course.
The PGDM (Service Management) of Renaissance University is a specialized two year programme (six trimester/ four semester programme) with focus on service sector. The objective is to groom service minded professionals by giving exposing to them theory and practices of functional areas of management with context to services.
End result will be creating and nurturing Service Mindedness, ensuring a sound career in the promising service industry, that has plethora of opportunities in new age economy, as well as in the proven sectors such as banking, finance, insurance, real estate, ITES, health care, media & communication, entertainment, retail, consultancy & research, etc.